Cybersecurity & Business Continuity
Often reviewed alongside this service area.
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Solutions
Microsoft 365 and cloud support for business
Cloud technology should improve flexibility, resilience and manageability, not introduce unnecessary complexity. Iteology helps businesses select, migrate, manage and secure the right combination of cloud and onsite services.
SAFE. SIMPLE. ITEOLOGY.
Secure technology. Clear advice. One accountable partner.
Business problems we solve
Email and file access that is hard to manage
Microsoft 365 licensing uncertainty
Cloud services without backup or security controls
Hybrid environments that are difficult to support
Services include
Microsoft 365 setup and management
Business email
Exchange Online
SharePoint and OneDrive
Teams and collaboration
Cloud servers
Hosted applications
Hybrid infrastructure
Cloud file services
Identity and access management
Domain and DNS management
Backup for cloud platforms
Practical detail
What a managed Microsoft 365 environment needs
Email and file access are only part of Microsoft 365. A manageable tenant also needs clear account ownership, sensible licensing, multifactor authentication, permissions, device access and a process for joining or leaving staff. Iteology can review how Exchange Online, Teams, SharePoint and OneDrive are configured and how people actually share business information.
The right setup depends on the organisation. A small team may need straightforward email, shared files and secure sign-in; a larger or regulated organisation may need more detailed access policies, retention decisions and change control. We explain what is covered by Microsoft’s platform, what your administrators must configure and whether independent backup is appropriate for the data and recovery expectations you have.
The right setup depends on the organisation. A small team may need straightforward email, shared files and secure sign-in; a larger or regulated organisation may need more detailed access policies, retention decisions and change control. We explain what is covered by Microsoft’s platform, what your administrators must configure and whether independent backup is appropriate for the data and recovery expectations you have.
Practical detail
Migrations and ongoing administration
A migration should begin with a source inventory: mailboxes, domains, files, permissions, devices, applications that send email and users who depend on them. We plan identity, DNS changes, data movement, testing and the cutover so the business knows what will change and when. After migration, account provisioning, licence reviews and security settings need continuing attention.
For hybrid environments, cloud services must work alongside onsite servers, applications and connectivity. We can help decide what belongs in the cloud and what is better retained locally. If you are seeking help with a specific task, such as a tenant review, email migration or SharePoint structure, describe that task rather than assuming you need a complete managed package.
For hybrid environments, cloud services must work alongside onsite servers, applications and connectivity. We can help decide what belongs in the cloud and what is better retained locally. If you are seeking help with a specific task, such as a tenant review, email migration or SharePoint structure, describe that task rather than assuming you need a complete managed package.
Practical detail
Plan for recovery, not just storage
Retention, recycle bins and platform availability are not the same as a tested recovery plan. Decide which mailboxes, SharePoint sites, OneDrive accounts and Teams information matter most, how far back you may need to recover, and who can authorise a restore. The answer may include built-in controls, an independent backup service or both.
A useful plan also covers accidental deletion, compromised accounts, departing staff and a failed migration. Restore tests should confirm that the right information can be recovered in a useful form and within a timeframe the business can accept. We can review these requirements alongside your Microsoft 365 configuration and broader business-continuity arrangements.
A useful plan also covers accidental deletion, compromised accounts, departing staff and a failed migration. Restore tests should confirm that the right information can be recovered in a useful form and within a timeframe the business can accept. We can review these requirements alongside your Microsoft 365 configuration and broader business-continuity arrangements.
Approach
How Iteology approaches the work
We assess users, identity, data, connectivity, security and compliance before recommending cloud, onsite or hybrid changes.
Expected business outcomes
Your team can work more flexibly while management keeps control over access, licensing, data protection and support.
What the customer receives
Microsoft 365 setup and management
Migration and licensing guidance
Identity and access controls
Backup and recovery planning for cloud platforms